Issues with Crop/Cut alignment on Roland printers is often operator error and not something that needs a tech visit. The first line of defense can be adjustments to settings. The other issue of this blog entry that is often hard to identify from phone support is the dreaded [Center on Media] check box in the [Format…
Roland has had take-up units [TU] for their machines from the beginning. They were included on SolJets, but were often an expensive upgrade on other models. Many owners did not buy one. Starting with the VGs and now with SG3s, take-up units are now included on non-SolJet models. I often hear people say they have…
When your printer was installed, the Roland tech configured your printer to your network (excepting USB devices.) Hopefully you were shown where this is done on your printer, but there can be more to it than that. In this post I will be outlining the whole process. You may need to do this yourself when…
Cut problems can be catagorized into a few categories: User error – This includes design, VersaWorks and machine settings and operation, and workflow not adhering to best practices. Machine Maintenance Issues – Dull blade, damaged Cutter Strip, old blade holder, cracked or worn pinchrollers or linkage parts. Media Issues – Materials that can cause sensor issues. User Error:…
There are often questions about what media to use for what application. This is an informational post that will be a good foundation for helping users decide what material to use. Digital Media is comprised of three basic parts: a topcoat, an adhesive layer, and a carrier sheet. Each component will determine use and effect…
I typically get asked what the correct settings are for Roland EcoSol printers. The simple asnwer is as much heat as possible, but this really needs more explaination: Roland EcoSol printers need preheat to make sure the ink fully adheres to the media. Media that is too cold will cause the ink to pool up and…
If you have ever called us for service you will always be met with, “Send us a picture of your test print and we will get back to you.” What is a “test print” and why do we insist on seeing one before we continue? [NOTE: These are “perfect” test prints unless labeled with problems….
Color goes from the rediculous to the sublime. One minute it seems under control and the next its wild and horrible. There are some basis terms that will eventually help control color and know why what is happening is happening. RGB vs. CMYK: The first issue to address is color modes. The simple two ways…
Color goes from the rediculous to the sublime. One minute it seems under control and the next its wild and horrible. There are some basis terms that will eventually help control color and know why what is happening is happening. RGB vs. CMYK: The first issue to address is color modes. The simple two ways color…
