Policies

CUTTING SERVICES

Cutting is available for vinyl and for substrate boards for a fee. Cutting charges are added to the purchase price of materials as follows:

Vinyl: Slitting fees are determined per order based on the number of cuts.

Boards: Cutting charges are determined per order based on the number of cuts
Straight Cuts Only. No shapes or rounding of corners is available at this time.

Specification for cuts must be faxed to:
855-778-7446
See Photocopy & Fax form on inside back cover

DELIVERY

Premium Sign Supplies will add a $ 5.00 Fuel Surcharge Fee to your order to any business along our regular scheduled delivery routes.

LOCAL SHIPMENTS

Free UPS Ground on shipping merchandise totaling over $ 100. Certain items do not include paid freight. See product pages for details.

OUT OF AREA SHIPMENTS

Premium Sign Supplies will pay for 1/2 of the total freight on merchandise orders that are $100 or more. UPS ships daily by 3:00 P.M.
Certain items do not include paid freight. See product pages for details.

DROP SHIPMENTS

Drop ship fees as well as freight will be applied to special orders.

PRODUCT WARRANTIES & GUARANTEES

Products sold by Premium Sign Supplies are presented in accordance with the manufacturer’s recommendations. Premium Sign Supplies will replace defective merchandise only after the merchandise has been deemed defective. Premium Sign Supplies is not liable for claims beyond the replacement value of the defective material. Product information sheets are available upon request.

RETURNED MERCHANDISE

Credits are issued for all items returned within 30 days of the invoice date aside from the following: custom vinyl yardage, cut boards, non-stock items, returns without proper paperwork, and·products that are not in resellable condition. A 25% restocking fee may be applied to any returned product.

RETURNED CHECKS

Checks that are returned for any reason are subject to a $25.00 return check fee.

TAX EXEMPT

Tax exempt businesses must file completed tax exempt form with our accounting department before business is eligible for exemption.

Avery Vinyl Films &
Digital Media

A comprehensive array of high-performance, pressure- sensitive vinyl & specialty materials designed for digital imaging, screen printing & sign cutting applications. Click Here to view catalog.

Roland Printers &
Cutters

Roland offers industry leading vinyl cutting and inkjet printing technology. Give us a call to make an appointment to visit our showroom.