Policies

Free UPS Ground on shipping merchandise totaling over $ 100. Certain items do not include paid freight. See product pages for details.

Premium Sign Supplies will pay for 1/2 of the total freight on merchandise orders that are $100 or more. UPS ships daily by 3:00 P.M.
Certain items do not include paid freight. See product pages for details.

Drop ship fees as well as freight will be applied to special orders.

Products sold by Premium Sign Supplies are presented in accordance with the manufacturer’s recommendations. Premium Sign Supplies will replace defective merchandise only after the merchandise has been deemed defective. Premium Sign Supplies is not liable for claims beyond the replacement value of the defective material. Product information sheets are available upon request.

Credits are issued for all items returned within 30 days of the invoice date aside from the following: custom vinyl yardage, cut boards, non-stock items, returns without proper paperwork, and·products that are not in resellable condition. A 25% restocking fee may be applied to any returned product.

Checks that are returned for any reason are subject to a $25.00 return check fee.

Tax exempt businesses must file completed tax exempt form with our accounting department before business is eligible for exemption.